Thursday, October 21, 2010

Air india Dubai airport Transit Information

Transfer Desk:
Five transfer desks available throughout the Concourse on the Arrivals level, near Gates 22, 18, 14 and 8 and one at the Arrival Remote Gate (for those passengers who are brought to the Concourse from the aircraft by bus)
Minimum Connecting Time
All Flights 1 Hour 15 minutes 
Airport Transfer
Airport to City Taxi/Prepaid taxis/Bus/Car rental/Limousine services.  Dubai International Airport Buses provide air-conditioned Transport to city centre and certain Hotels. City bus service Runs to city centre every 10-15 minutes. Bus stations are Situated opposite Terminal 1 and 2. 
Customs Allowance
Tobacco Products 2 Cartons cigarettes
100 cigars
Alcoholic Beverages     2 litres liquor
2 litres wine
Airport Facilities
Wheelchair facility/Special Handling lounge/Womens lounge and children play area/Medical centre/Cyber café/25 food and drink outlets with multi cuisine/Visitor information desks.
Airport Information
Check in Counters: Air India check in counters are located in Rows 6 and 7, counter numbers 15-19. Entry from departure area number 3,4 or 5 wherein Air India will be displayed on the plasma

Lounge: The Marhaba Lounge is open to all passengers. The Business Centre includes PCs with Internet access and telephone/Fax facilities
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Air india web check in

Now AIR INDIA (IC) offers various options of check-in besides the counter check-in at the airport. You may now avoid airport queues with our real time check-in options. Select preferred seat & print your Boarding Card with our Web and Kiosk check-in options. Or you may check-in at our select cities in the booking office or on telephone.

Tele Check-In
If you have a confirmed seat and plan to travel with hand baggage only on a domestic flight, you can Tele check-in for the flights operating on the same day or next day and report at the Tele check-in counter at least thirty minutes prior to the flight departure. (Only for Executive Class & FFP Members). This facility is available in the six metros - Delhi, Mumbai, Calcutta, Chennai, Bangalore & Hyderabad. Passengers can contact either our designated tele check-in numbers or call centre number. We are available on 24x7 basis across India on both Toll Free and paid numbers. Users of service providers such as MTNL/BSNL and Reliance could us on Toll Free number 1800-180-1407. You may also contact us on short code number 1407 while in Delhi, Mumbai, Kolkata, Chennai, Bangalore and Hyderabad. Should you be in any othe city, you may contact us on 1407 by pre-fixing the STD code of any these cities.

 I-Check-In (Web Check-In)

AIR INDIA (IC) has introduced I-check-in facility (web based check-in facility) whereby a passenger holding E-ticket, Net ticket, Dial-a-ticket or bid-n-fly ticket can check-in on AIR INDIA (IC) website and make selection of his seat on line and print boarding pass in the convenience of his office, residence etc. This facilitates you to report directly for the security check without reporting at check-in counters unless you have baggage to deposit with the airline, for which you are requested to report one hour prior to departure to deposit the baggage. This facility is available for purely domestic flights only for both Economy & Executive Class passengers. Return & onward check-in is also permitted for same & next day departure.

Self Check-In Kiosks
Self Service check-in Kiosks have been installed at select locations / airports to enable you to check-in yourself & obtain boarding pass from the Kiosk machine without interface with check-in staff. This facility is available for purely domestic flights. This facility is available up to thirty minutes before departure time. Through this facility you can select seat of your choice too.

City Check-In
Now you can check-in at the AIR INDIA (IC) city booking office for not just the same day flights but also for the next day.
Only passengers holding confirmed reservations on the flight ex. that station qualify for the same. This facility is available for passengers traveling with only hand baggage. City check-in is permitted up to two hrs. before the scheduled departure time & you should report at the airport at least thirty minutes prior to departure.
This facility is available in the six metros - Delhi, Mumbai, Calcutta, Chennai, Hyderabad & Bangalore for domestic flights only.

Return Check-In
Now you can return check-in if your flight is on the same day or the next. Collect your return boarding card from the originating station and report to the airport just 30 minutes before departure if you're travelling with hand baggage only. This facility is available for domestic flights only.

Through Check-In
You may through check-in from AIR INDIA (IC) to AIR INDIA (IC) domestic & international flights. Similarly this facility is available to you if you are travelling on AIR INDIA (IC) domestic and connecting on to AIR INDIA (AI) (or select other airlines) international flight. In other words you can through check-in along with your baggage up to New York, if you are travelling Kolkata / Delhi / New York. This facility is available on the reverse direction too. Special transfer desks have been established in the arrival halls of major metro airports, where you would be facilitated and assistance provided to connect you on to your next flight. Please ask our check-in counter staff for through check-in.

Saturday, October 9, 2010

IGI airport Passenger Facilities

Retiring Rooms - Availability
Rooms
Beds
Terminal - IB (Domestic) 9* 22
Facility is not Available
*Seven rooms are two bedded and 2 rooms are provided with 4 beds.
 
Dormitory No. of Beds
Terminal - IB 08
Terminal - II(in car parking) 62 (Airconditioned-11)
 
Charges
Particulars Amount in Rs. per 24 hrs. or part
Single Bed (A.C) Rs. 450/-
Double Bed (A.C.) Rs. 650/- *
Dormitory S/Bed (A/C) Rs. 250/-
Dormitory S/Bed (Non-A/C) Rs. 90/
* Rate valid for family only
 
Procedure to avail the facility
  • Contact Airport Manager of respective terminal for allotment (round the clock).
  • Transit passenger with confirmed Airline ticket for onward journey within 24 hour are allotted one bed per person in retiring rooms and dormitory.
  • Not more than two passengers are allowed in two-bedded room.
  • If a passenger has been allotted bed in room with more than one bed, it will be subject to other passengers joining him at any time for which he can have no objection.
  • Children below 12 year can stay with the occupant without extra charges.
  • Beds are allotted subject to availability on first come first served basis and no prior booking is accepted
 
 
Left Luggage Facility
If you are staying for a short while and do not require all of your belongings, you may use the Left Luggage facility located in the premium Car Park Area at Terminal II and general car park opposite Terminal IB.
Charges (24 Hours)
Baggages like Helmet, Handbags & Briefcase Rs. 5/-
Baggages up to 30 Kgs. Rs. 15/-
Baggages beyond 30 Kgs Rs. 20/-
 
 
Baggage Wrapping Service
Those who wish to get their baggage properly packed before check-in can utilise this service near x-ray machines at departure level, Terminal II at a cost of Rs. 100/- per bag. Please make sure that you collect a money receipt for the service.
 
 
Infant Lobby
For the privacy of mothers who wish to nurse their infants, a well-equipped Infant Lobby with toys, baby cot and a female attendant is available, in every terminal.
 
 
Facilitation Counters
Facilitation counters are located in Departure Hall and inside Customs Hall near belts. Passengers can contact these counters for any type of information. Facilitation counter inside Customs Hall is also manned by staff of Airlines, Tourist Dept. along with the staff of Airports Authority of India.
 
Banking/ Money Exchange Service
Banks are located at various convenient locations. Exchange currency from these authorized banks only and obtain official receipts. Thomas Cook counters are also available for money exchange. ATM of ICICI Bank is also available at Terminal 1A and Arrival Visitors Area of Terminal II
 
 
Railway Reservation Counter
Railway Reservation Counter is located outside the Custom Hall (Terminal II). Arriving passengers can book their railway tickets from this counter. Timings 8 am to 8 pm. (25653775)
 
 
Post & Telecommunications
Postal facility is available in each terminal. At Terminal II, Post Office is located in the Departure Hall. The services offered at this counter are Telegrams, fax, STD calls, sale of Postal Stamps, Post cards, Registered Letter, Speed Posts etc. International Departure passengers can use this facility before approaching for immigration check. (25652323. Fax: 25652329)
 
 
STD/ISD/PCO Booths
This facility is available at various points in the airport.
 
 
Doctors on Call
Free medical facilities are available at the airport. Contact the Airlines you are travelling or the Airport Manager, Airports Authority of India in case of requirement.
 
Chemist
A well-stocked chemist shop is located at the Departure area, Terminal II to meet last minute requirement of passengers.
 
 
Automatic Flight Information System
International Terminal - 25652121
Domestic Terminal - 25672323
 
 
Transit Lounge - Terminal II
You can spend your spare time here shopping, visiting snacks bars, and watching TV. Keep an eye on the flight Information Display Board and proceed for the Security Check.
 
 
Duty Free Shops
If you want to do a bit of shopping, there are Duty free shops offering handicrafts, garments, electronic goods and alcohol in the Transit hall. Payment is accepted in foreign currency only.
 
 
Airport Lounges
Reserved Lounge
Reserved Lounges are provided in each terminal for the listed dignitaries. This facility is strictly as per the entitlement list circulated by the Ministry of Civil Aviation, displayed prominently in each lounge. At International Terminal, Reserved Lounges are located at the following locations.
a) Arrival - East Wing after immigration check. b) Departure - Opposite Airport Manager Office.
Ceremonial Lounge
Airports Authority of India has provided exclusive Lounges for the handling of VVIP movements through IGI Airport. Ceremonial lounges are located at Terminal II and Terminal 1B. Entitlement is strictly as per list circulated by the Ministry of Civil Aviation.
Lounges
Indian Airlines and Air Sahara have provided exclusive lounges for their club class passengers in Terminal 1A and Terminal 1B respectively. Air India's Maharaja Lounge is located in transit area at Terminal II. Apart from exclusive airline, lounges managed by leading five star hotels are available in transit area, Terminal II.