Air india web check in

Now AIR INDIA (IC) offers various options of check-in besides the counter check-in at the airport. You may now avoid airport queues with our real time check-in options. Select preferred seat & print your Boarding Card with our Web and Kiosk check-in options. Or you may check-in at our select cities in the booking office or on telephone.

Tele Check-In
If you have a confirmed seat and plan to travel with hand baggage only on a domestic flight, you can Tele check-in for the flights operating on the same day or next day and report at the Tele check-in counter at least thirty minutes prior to the flight departure. (Only for Executive Class & FFP Members). This facility is available in the six metros - Delhi, Mumbai, Calcutta, Chennai, Bangalore & Hyderabad. Passengers can contact either our designated tele check-in numbers or call centre number. We are available on 24x7 basis across India on both Toll Free and paid numbers. Users of service providers such as MTNL/BSNL and Reliance could us on Toll Free number 1800-180-1407. You may also contact us on short code number 1407 while in Delhi, Mumbai, Kolkata, Chennai, Bangalore and Hyderabad. Should you be in any othe city, you may contact us on 1407 by pre-fixing the STD code of any these cities.

 I-Check-In (Web Check-In)

AIR INDIA (IC) has introduced I-check-in facility (web based check-in facility) whereby a passenger holding E-ticket, Net ticket, Dial-a-ticket or bid-n-fly ticket can check-in on AIR INDIA (IC) website and make selection of his seat on line and print boarding pass in the convenience of his office, residence etc. This facilitates you to report directly for the security check without reporting at check-in counters unless you have baggage to deposit with the airline, for which you are requested to report one hour prior to departure to deposit the baggage. This facility is available for purely domestic flights only for both Economy & Executive Class passengers. Return & onward check-in is also permitted for same & next day departure.

Self Check-In Kiosks
Self Service check-in Kiosks have been installed at select locations / airports to enable you to check-in yourself & obtain boarding pass from the Kiosk machine without interface with check-in staff. This facility is available for purely domestic flights. This facility is available up to thirty minutes before departure time. Through this facility you can select seat of your choice too.

City Check-In
Now you can check-in at the AIR INDIA (IC) city booking office for not just the same day flights but also for the next day.
Only passengers holding confirmed reservations on the flight ex. that station qualify for the same. This facility is available for passengers traveling with only hand baggage. City check-in is permitted up to two hrs. before the scheduled departure time & you should report at the airport at least thirty minutes prior to departure.
This facility is available in the six metros - Delhi, Mumbai, Calcutta, Chennai, Hyderabad & Bangalore for domestic flights only.

Return Check-In
Now you can return check-in if your flight is on the same day or the next. Collect your return boarding card from the originating station and report to the airport just 30 minutes before departure if you're travelling with hand baggage only. This facility is available for domestic flights only.

Through Check-In
You may through check-in from AIR INDIA (IC) to AIR INDIA (IC) domestic & international flights. Similarly this facility is available to you if you are travelling on AIR INDIA (IC) domestic and connecting on to AIR INDIA (AI) (or select other airlines) international flight. In other words you can through check-in along with your baggage up to New York, if you are travelling Kolkata / Delhi / New York. This facility is available on the reverse direction too. Special transfer desks have been established in the arrival halls of major metro airports, where you would be facilitated and assistance provided to connect you on to your next flight. Please ask our check-in counter staff for through check-in.

IGI airport Passenger Facilities

Retiring Rooms - Availability Rooms Beds Terminal - IB (Domestic) 9* 22 Facility is not Available *Seven rooms are two bedded and 2 rooms are provided with 4 beds.   Dormitory No. of Beds Terminal - IB 08 Terminal - II(in car parking) 62 (Airconditioned-11)   Charges Particulars Amount in Rs. per 24 hrs. or part Single Bed (A.C) Rs. 450/- Double Bed (A.C.) Rs. 650/- * Dormitory S/Bed (A/C) Rs. 250/- Dormitory S/Bed (Non-A/C) Rs. 90/ * Rate valid for family only   Procedure to avail the facility Contact Airport Manager of respective terminal for allotment (round the clock). Transit passenger with confirmed Airline ticket for onward journey within 24 hour are allotted one bed per person in retiring rooms and dormitory. Not more than two passengers are allowed in two-bedded room. If a passenger has been allotted bed in room with more than one bed, it will be subject to other passengers joining him at any time for which he can have no objection. Children below 12 year can stay with the occupant without extra charges. Beds are allotted subject to availability on first come first served basis and no prior booking is accepted

Left Luggage Facility

If you are staying for a short while and do not require all of your belongings, you may use the Left Luggage facility located in the premium Car Park Area at Terminal II and general car park opposite Terminal IB. Charges (24 Hours) Baggages like Helmet, Handbags & Briefcase Rs. 5/- Baggages up to 30 Kgs. Rs. 15/- Baggages beyond 30 Kgs Rs. 20/-

Baggage Wrapping Service

Those who wish to get their baggage properly packed before check-in can utilise this service near x-ray machines at departure level, Terminal II at a cost of Rs. 100/- per bag. Please make sure that you collect a money receipt for the service.

Infant Lobby

For the privacy of mothers who wish to nurse their infants, a well-equipped Infant Lobby with toys, baby cot and a female attendant is available, in every terminal.

Facilitation Counters

Facilitation counters are located in Departure Hall and inside Customs Hall near belts. Passengers can contact these counters for any type of information. Facilitation counter inside Customs Hall is also manned by staff of Airlines, Tourist Dept. along with the staff of Airports Authority of India.   Top

Banking/ Money Exchange Service

Banks are located at various convenient locations. Exchange currency from these authorized banks only and obtain official receipts. Thomas Cook counters are also available for money exchange. ATM of ICICI Bank is also available at Terminal 1A and Arrival Visitors Area of Terminal II

Railway Reservation Counter

Railway Reservation Counter is located outside the Custom Hall (Terminal II). Arriving passengers can book their railway tickets from this counter. Timings 8 am to 8 pm. (25653775)

Post & Telecommunications

Postal facility is available in each terminal. At Terminal II, Post Office is located in the Departure Hall. The services offered at this counter are Telegrams, fax, STD calls, sale of Postal Stamps, Post cards, Registered Letter, Speed Posts etc. International Departure passengers can use this facility before approaching for immigration check. (25652323. Fax: 25652329)

STD/ISD/PCO Booths

This facility is available at various points in the airport.

Doctors on Call

Free medical facilities are available at the airport. Contact the Airlines you are travelling or the Airport Manager, Airports Authority of India in case of requirement.  Top

Chemist

A well-stocked chemist shop is located at the Departure area, Terminal II to meet last minute requirement of passengers.

Automatic Flight Information System

International Terminal - 25652121 Domestic Terminal - 25672323

Transit Lounge - Terminal II

You can spend your spare time here shopping, visiting snacks bars, and watching TV. Keep an eye on the flight Information Display Board and proceed for the Security Check.

Duty Free Shops

If you want to do a bit of shopping, there are Duty free shops offering handicrafts, garments, electronic goods and alcohol in the Transit hall. Payment is accepted in foreign currency only.

Airport Lounges

Reserved Lounge Reserved Lounges are provided in each terminal for the listed dignitaries. This facility is strictly as per the entitlement list circulated by the Ministry of Civil Aviation, displayed prominently in each lounge. At International Terminal, Reserved Lounges are located at the following locations. a) Arrival - East Wing after immigration check. b) Departure - Opposite Airport Manager Office. Ceremonial Lounge Airports Authority of India has provided exclusive Lounges for the handling of VVIP movements through IGI Airport. Ceremonial lounges are located at Terminal II and Terminal 1B. Entitlement is strictly as per list circulated by the Ministry of Civil Aviation. Lounges Indian Airlines and Air Sahara have provided exclusive lounges for their club class passengers in Terminal 1A and Terminal 1B respectively. Air India's Maharaja Lounge is located in transit area at Terminal II. Apart from exclusive airline, lounges managed by leading five star hotels are available in transit area, Terminal II.

Chhatrapati shivaji international airport Lost & Found

In case you happen to misplace your baggage or your belongings in any of the terminals at CSIA, please do not worry. All agencies at the airport are expected to deposit any unclaimed goods with the Lost & Found Department through the Terminal Duty Manager. The goods are deposited after duly recording the contents, description, date of deposition and the depositor’s signature.
All lost & found articles are returned to passengers after verifying the product description and bona fides (including, but not restricted to Original Passport, Flight Ticket, Boarding Pass, Driving License, PAN Card, etc)
Valuables like Laptops, Cell Phones, Gold, Cash, Credit Cards, Passports and Travel Documents will be deposited in the safety locker and locker charges and handling charges would apply.
Unclaimed items will be disposed off after 30 days from the date the item was found. Passports will be couriered to respective Consulates (in case of foreign passport)/issuing Regional Passport Office (in case of Indian passport) through Registered Post. Indian Credit Cards will be sent to issuing banks through Registered Post. Foreign Credit Cards will be destroyed for administrative reasons.
Eatables and other perishable items including liquor will be disposed off within 48 hours or within the expiry time (whichever is earlier). Special storage charges and handling charges would apply for the same.
Unclaimed items like clothes and other non-perishable items will be disposed off after 30 days from the date the item was found.
Baggage handling and delivery at CSIA is the responsibility of the airlines from the point of check-in to the point of collection. If anything is left on an aircraft or an airline bus, respective airline should be contacted immediately.
Storage & handling charges will be levied for all Lost & Found items. This facility is managed by Trident Flight Handlers.
The operating window to claim your items left behind at the terminal is between 10:00am to 10:00pm - Monday to Sunday.
Alternatively you can email at bomlnf@tfhcorp.com by intimating the department 12 hrs in advance so that the lost items can be kept at the counter if your visit is not within the operating window.
Lost & Found Counter Locations:
Domestic Terminal 1A Left Luggage Kiosk Arrival Hall Mumbai International Airport Santa Cruz, Mumbai +91-9833857114 BOMLNF@tfhcorp.com	Domestic Terminal 1B Left Luggage Kiosk Arrival Hall Exit Ramp Mumbai International Airport Santa Cruz, Mumbai +91-9833868722 BOMLNF@tfhcorp.com
International Terminal Left Luggage Kiosk International Arrival Passenger Concourse Near Integrated Exit of Terminal 2B & 2C Mumbai International Airport Sahar, Mumbai +91-9769068860