Tuesday, September 21, 2010

Goair Reservation, Booking Payment Process

GoAir uses an internet based system for its flight reservation and inventory hosting. Customers can access GoAir's website at www.goair.in for making reservations, rebooking and checking flight schedules of GoAir. Customers can log on to GoAir's website, check for flight availability and applicable fares, select the flight and fares, agree to the airline terms and conditions, fill in the requisite customer details, complete the payment process and generate the itinerary/e-ticket once the travel confirmation is completed.

Customers can make their payment through their credit cards or through ICICI, SBI, AXIS and HDFC debit cards provided the cards are enabled for online transactions.

Customers can make reservations through our retail distribution network spread across select cities in India. Retail agents may charge a service fee (as set out below) for their services.
S.NO Outlet Category

1. Go Travel Agent
Service Charge
6% of (Basic Fare + Surcharges)

Customers can make reservations at our Call Center and make payment through credit cards.

Customers can make reservations at Airport Counters, in the cities where GoAir operates, by paying through cash or credit cards or through debit cards as stated above

Customers should ensure that their residence, business and/ or mobile phone numbers are reflected in the booking records. This will help GoAir contact you in the event of any change in schedule or delay of flights. Tickets of GoAir are issued only on a confirmed basis and are valid for the date and flight for which they are issued. GoAir does not permit any open dated bookings.


  1. DEL-Badogra. Go Air have moved to Terminal 1 D so no more awful departure terminal. On time flight, crew efficient and pleasant. Seat pitch a bit tight but otherwise fine. New and clean plane. Could do with buying some low floor buses for the terminal to plane bus - the ones in use are very poor in terms of accessibility with steep steps

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