Jet airways JetMobile service

JetMobile is a real-time and fully automated service designed to provide our guests with instant information** on their mobile phone.

With the JetMobile service you can access information such as flight status, schedules, set alerts or automatically receive flight delay messages. Now, you can also request for your JetPrivilege account details or search for the lowest fares on our flights.

To know the lowest fares available on a particular sector, simply send a SMS to 56388 in the format as given below: SMS LFS<space>ORIGIN<space>DESTINATION<space>DATE(in dd/mm format) to 56388. e.g. LFS BOM DEL 25/10 to 56388   Reply Jet Airways: All inclusive lowest fare for BOM-DEL on 25Oct09 is INR5179 on 9W2206, 9W2202, 9W2059, 9W2208. Book now on jetairways.com. Conditions apply. Origin city and Destination city can be entered as a "full city name" or "airport code". For e.g to check the lowest fares for Mumbai - Delhi, SMS LFS Mumbai Delhi 25/10 or LFS BOM DEL 25/10. JetMobile will send you instant flight delay information via SMS*,if your flight is delayed for more than 15 minutes. The SMS will be sent as early as possible around-the-clock. Please make sure you provide your mobile number while making your booking.

Jet Airways special Boarding Card Delights programme

‘Boarding Card Delights’ currently has 15 established brands as programme  partners, across five categories- Retail, Hotels, Dining/Restaurants, Lifestyle and Car Rentals.
To avail of this attractive offer, guests need to present their Jet Airways/Jet Airways Konnect/JetLite boarding cards, at the various partner establishments/outlets. Boarding cards generated through the Web, SMS and Kiosk Check-in, will be accepted along with the respective photo identification.
Dining/Restaurants
InterContinental Hotel Group -Guests enjoy 10% off when they dine at participating restaurants and bars with the InterContinental® Hotel Group in India.
Radisson Hotel Khajuraho- 30% discount on food and beverages with the Radisson Hotel Khajuraho
Country Inns & Suites by Carlson - 15% discount on Food and Beverages with select Country Inns & Suites by Carlson in India
Domino's Pizza-INR 100 off on purchase of INR 400 on all outlets across India
Costa Coffee-All Jet Airways & JetLite fliers may avail of a flat 20% discount on Beverages & 10% discount on food at any Costa Coffee Outlet
 
Hotels 
Keys Hotels- Guests enjoy a third night’s free stay at all Keys Hotels in India. Keys hotels are open at Trivandrum, Hyderabad, Lonavala and Ludhiana and will open in April at Bangalore.
Radisson Hotels & Resorts- Guests enjoy special rates, discounts and benefits with Radisson Hotel Delhi, Radisson Hotel Chennai and Radisson Hotel Pune Kharadi
The Park Hotels- Guest may avail of double JP Miles, complimentary room upgrades, 15% discount on food and beverages and other services and more with The Park Hotels
Fortune Hotels- 15% discount on food and beverages when guests stay at participating Fortune Hotels
ITC WelcomHeritage- Guests enjoy a third night’s free stay on select Heritage Holidays Packages at ITC WelcomHeritage

Retail
Tresmode-10% discount at all tr’esmode exclusive outlets
Crossword-10% discount on purchase of books worth Rs.1000
William Penn-10% off on select fine writing instruments brands at all William Penn outlets

Lifestyle
Jean-Claude Biguine Salon & Spa- Guests receive a complimentary Foot Massage on a Hair Cut or complimentary Hairstyling on a Spa Service at Jean-Claude Biguine Salon & Spa India.

Car Rentals
Avis- Guest enjoy 20% off on rack rates on chauffeur driven rentals at participating locations in India
Hertz- Guests enjoy a FREE One Car Class Upgrade at participating Hertz locations in India.

For more details on the offers and the terms & conditions, guests may log on to jetairways.com and jetlite.com.

Jet Airways have over 50,000 fans on Facebook

Jet Airways, India’s premier international airline, has become the country’s first, and amongst the top five carriers in Asia, to add over 50,000 fans on Facebook, one of the world’s largest social networking websites.

Launched on January 19, 2010, the Jet Airways Facebook community, at www.facebook.com/jetairways, provides guests with real-time news updates about flight schedules, new customer programs, route additions, services and special offers etc., besides providing guests with an online forum to discuss their experiences.

According to Mr. Sudheer Raghavan, CEO, Jet Airways, “Social media networks, such as Facebook, have emerged as a powerful means for organizations to communicate effectively with their guests, while collecting valuable consumer feedback on various experiences, thus ensuring a higher quality of product and service delivery. Having emerged as the first carrier in India to add over 50,000 fans on Facebook, we would like to take this opportunity to thank all our guests who have helped us reach this unique milestone in such a relatively short period of time.”

 In addition to Facebook, as part of its social media initiative, Jet Airways has also created an online community on Twitter at www.twitter.com/jetairways, in a bid to actively engage and interact with its major stakeholders and significantly enhance the overall Jet Airways experience.

Jetescapes Offers Indian Travellers Exclusive Holiday Packages For South Africa

Jet Airways, India’s premier international airline, today introduced exclusive South African holiday packages* through JetEscapes for the discerning Indian traveler. Designed to provide an enchanting South African travel experience, the JetEscapes packages will coincide with the airline’s launch of a daily non-stop service to Johannesburg commencing on April 14, 2010. Now travelers in India will for the first time be able to book holidays to South Africa through these JetEscapes packages.

South Africa is considered the tenth most-favored destination in the world as it offers the greatest variety of attractions. Considered the Adventure Capital of the World, South Africa is equally well known for its breath-taking scenic beauty, green valleys, historic towns, celebrity beaches as also award-winning wines and cuisine.

The JetEscapes ‘South African Escapes’, ‘SunCity Getaway’ and ‘Kruger Getaway’ packages have been priced competitively, and will offer travelers  distinctly unique South African travel experiences. The SunCity Resort is internationally renowned as Africa’s premier holiday resort destination, and is also aptly named “Africa’s Kingdom of Pleasure” as it offers travelers a myriad entertainment and relaxation opportunities, as well as enough attractions and activities to keep the entire family busy. The Kruger National Park, on the other hand, will offer visitors the quintessential African safari and gaming reserve experience, allowing tourists to track and observe African wildlife in their natural habitat.

Mr. Sudheer Raghavan, Chief Commercial Officer, Jet Airways, said, “The introduction of our new direct daily service to Johannesburg gives us the opportunity to offer our discerning guests a refreshing travel experience. Through JetEscapes, we aim to make travel for our guests joyful and pleasurable. We are confident that our packages to South Africa will prove to be extremely popular with travelers.”

The exclusive South African holiday packages would also find favour with Indian tourists as the weather in the Rainbow Nation would be cooler during its autumn and winter months, proving the most attractive summer getaways from India’s sweltering heat.

The exclusive JetEscapes ‘South African Escapes’ package for eight days/seven nights will enable guests to see Johannesburg – The City of Gold, SunCity – South Africa’s internationally acclaimed resort destination, experience one of the South African capital cities of Pretoria and track the big-five at the Kruger National Park making for a true flavor of the Rainbow Nation. The JetEscapes South African Escapes package priced at Rs. 180,000* ex-Mumbai includes Jet Airways’ return economy air tickets to Johannesburg, accommodation at a 3 star hotel or similar facilities with breakfast, airport / local transfers, travel insurance and sight-seeing as outlined in the itinerary. In addition to which guests can also avail of 5 JP miles on every Rs. 100/- spent.

As part of the JetEscapes ‘SunCity Getaway’ package, guests will enjoy three nights/four days in Johannesburg and SunCity, South Africa’s internationally acclaimed resort. SunCity features glamorous casinos, gourmet restaurants, extensive sports facilities and star-studded performances. From slots to safaris, theatre extravaganzas to the games arcade for children, horse riding to golf, and the Valley of Waves to The Lost City, the SunCity Resort truly makes for a compete family entertainer. The JetEscapes package priced at Rs. 93,500* includes Jet Airways’ return economy air tickets to Johannesburg, accommodation at a 3 star hotel or similar facilities with breakfast, airport transfers, travel insurance and sight-seeing as outlined in the itinerary. In addition to which guests can also avail of 5 JP miles on every Rs. 100/- spent.

The ‘Kruger Getaway’ is another attractive travel offer from JetEscapes, where guests can avail of a once-in-a-lifetime safari experience at one of the world’s foremost national parks. Stretching for over 352 kilometers from north to south along the Mozambique border, the Kruger National Park is one of the world’s largest wildlife sanctuaries covering over 19,624 square kilometers and is home to 147 species of mammal, 500 species of birds, 116 reptiles, 34 amphibians, 49 varieties of fish, 457 types of trees and shrubs, 1500 smaller plants, and countless insects. A five days/ four nights package, the “Kruger Getaway” priced at Rs. 136,500* per person, includes return economy airfare to Johannesburg with domestic transfers to the Kruger National Park, accommodation at a 3 star hotel or similar facilities with breakfast, airport transfers, travel insurance and sight-seeing as outlined in the itinerary. In addition to which guests can also avail of 5 JP miles on every Rs. 100/- spent.

Jet Airways’ guests will also get the opportunity to explore Johannesburg – the City of Gold, a true vibrant melting pot of humanity. Africa’s most cosmopolitan city, Johannesburg is also the wealthiest and most entertaining city in South Africa’s Gauteng province. Guests will be able to explore the city’s many cultural and leisure attractions, including the Gold Reef City Tour.

* Rates per person on twin sharing basis. Subject to availability and as applicable at the time of booking.

*Subject to receipt of requisite approvals

Jet Airways Konnect to fly Dehradun from Delhi

In keeping with its move to connect major Indian metros with smaller cities across the country, Jet Airways Konnect, Jet Airways’ all-economy, no-frills service, will introduce daily, direct services to Dehradun from New Delhi, effective March 28, 2010.

The new Konnect service, which marks the addition of Dehradun to Jet Airways’ extensive pan-India network, will operate aboard a state-of-the-art ATR 72-500 aircraft.

Flight 9W 2635 will depart New Delhi at 1015 hrs, arriving in Dehradun at 1115 hrs. Flight 9W 2636 will then depart Dehradun at 1145 hrs, arriving back in New Delhi at 1245 hrs.

According to Mr. Nikos Kardassis, CEO, Jet Airways, “We are delighted to add Dehradun to our network with the introduction of the new daily flights to the city from New Delhi. Besides being the capital of Uttarakhand and a very popular tourist destination, Dehradun is also one of the country’s leading educational centres and as such, there has been growing demand for enhanced air connectivity on this sector. We are confident that our new Jet Airways Konnect service will prove very popular with our guests.”

Air India Express set to expand network

Air India Express has inducted another B737-800 aircraft today thus increasing the fleet size to 21 aircraft, including seven leased aircraft.  The new aircraft inducted in the fleet today has ‘shikara on the Dal Lake in Kashmir’ on one side of the tail and an ‘image of a large expanse of the Rajasthan Desert’ on the other side.  The tail designs are an innovative and novel feature of the Air India Express fleet. Each of the aircraft showcases the picturesque landscapes, monuments, birds, animals, handicraft and dances of India on both sides of the tail.
 
With the induction of the new aircraft, Air India Express will further expand its operations.  Air India Express will launch its once a week flight to Dubai from Srinagar with this new aircraft with effect from February 14, 2009.  This will mark the commencement of international flights from the new Srinagar International Airport Terminal.  Air India Express is also proposing to increase  frequency on the Chennai-Trichy-Dubai route from three flights a week to seven flights a week and the existing flights on the Chennai-Hyderabad-Dubai route from three to four flights a week.  Air India Express will also increase the frequency of its flights from three to six flights a week on the Trichy-Kuala Lumpur sector.
 
Air India Express, India’s first international budget carrier, commenced operations on April 29, 2005, and today operates 176 weekly flights between 16 Indian cities viz. Thiruvananthapuram, Kochi, Kozhikode, Mumbai, Delhi, Amritsar, Mangalore, Chennai, Tiruchirapally, Nagpur, Kolkota, Jaipur, Lucknow, Hyderabad, Ahmedabad and Pune and 14 International cities on the network, which are Dubai, Abu Dhabi, Sharjah, Al Ain, Muscat, Salalah, Bahrain, Doha, Kuwait, Singapore, Kuala Lumpur and Bangkok, Dhaka and Colombo.

Air India Extends State-of-the-Art B777 to all Long Haul Destinations

Air India has been one of the few airlines inducting new aircraft regularly. With more than half of the fleet now comprising new aircraft, it has given the airline an opportunity to rework its Winter Schedule in such a manner as to provide passengers with a product that matches the best in the industry, both on international and domestic sectors. Of the 111 new aircraft on order, Air India has received and inducted 64 aircraft so far. This includes nine B777-300ER, eight B777-200LR, 15 each of A321 and A319 aircraft, besides 17 B737-800 aircraft for Air India Express.
Air India will deploy the B777 to all its seven West-bound destinations and one to Tokyo. Presently, the comfort and luxury of the state-of-the-art B777s is available on Air India flights to New York, Chicago, Frankfurt and London. The same high quality product will be now be extended to Newark, Paris, Toronto and Tokyo, thus ensuring a consistent and superior product on long haul destinations in the USA, Europe, Canada and to Tokyo.

Air India's deployment of the new B777-200LR aircraft for its NonStop service from Delhi/Mumbai to New York, created a new benchmark in travel on the Indo-US sector. Besides providing speed, comfort and better connectivity, the B777s, which are specially designed for long haul travel, offer several features that make long-haul travel more comfortable and enjoyable.

• While the B777 300-ER has a total of 342 seats in three-class configuration of four First Class, 35 Executive Class and 303 Economy Class seats, the B777-200LR has a capacity of 238 seats, with eight seats in First Class, 35 in Executive Class and 195 in Economy Class.
• Each First Class seat in B777-300ER is an individual cabin by itself, offering the premium traveller luxury, privacy and comfort. The seat is 23 inches wide with a pitch of 80 inches and converts into a 31 inches full flat bed. The seat offers lumbar support, a massage system, stowage compartments and adjustable reading light on the seat shell. The 19.5 inches wide Executive Class seat with a pitch of 76 inches, transforms into a 26.5 inches full flat bed. The Economy Class seats, too, are comfortable with 18 inches wide seats, with a pitch of 33 inches. The seats have a roller type therapeutic leg rest for added comfort.

Air India Special Flight to Nanded

Air India will operate a special flight from Delhi to Nanded (Maharashtra) via Mumbai on three consecutive days - October 18-20, 2009. The three special flights are being operated by the national carrier to facilitate participation of followers of the Sikh saint, Guru Gobind Singh, in the 300 years celebrations of the holy script Guru Granth Sahib at Guru Hajoor Sahib in Nanded.

The flight, IC 165 operated with A320 aircraft, will depart from Delhi at 08.00 am, reach Mumbai at 09.55 am, depart from Mumbai at 10.40 am and arrive in Nanded at 11.40 am. The return flight IC 166 will leave Nanded in the afternoon at 12.25 pm, reach Mumbai at 13.25 pm, leave Mumbai at 14.15 pm and arrive in Delhi at 16.10 pm.

Economical fares have been offered. While an all-inclusive one-way fare of Rs 6500 is available on the Delhi-Nanded sector, the Mumbai-Nanded all inclusive one-way fare will be Rs 2730.

Air India to special flights to Port Blair, Goa for tourists

National carrier Air India will operate additional flights to augment capacity to popular holiday destinations - Port Blair and Goa, thus ensuring that tourists from various States of India and all over the world, are not disappointed for want of seats on a flight. With scheduled flights of all airlines being booked during this peak season, Air India has stepped in by deploying additional capacity.

Flights to Port Blair
From December 23, 2009 to January 10, 2010, a total of 19 additional flights will operate from Chennai to Port Blair. The daily flight, IC 1549 which will be in addition to the daily scheduled flight IC 549/550, will depart Chennai at 0700 hours and reach Port Blair at 0905 hours. In the return direction, the flight IC 1550 will depart Port Blair at 0945 hours and arrive in Chennai at 1150 hours.

Air India will also operate an extra flight on the Kolkata-Port Blair-Kolkata sector on two days -- December 24 and 29, 2009 to meet heavy passenger rush. The flight, in addition to the scheduled flight IC 287/288 on this sector, will take off from Kolkata at 0600 hrs and reach Port Blair at 0800 hrs. The return flight will take off at 0840 hrs from Port Blair to arrive in Kolkata at 1040 hrs. Besides these, Air India will also operate three charter flights on this sector, on January 4, 7 and 10, with an Airbus A320 aircraft.

Flights to Goa
Air India has also planned to operate an additional frequency on the Delhi-Goa-Delhi route from December 23, 2009 to January 7, 2010 to meet increased demand for seats to Goa for Christmas and New Year. The additional flight will operate on Monday, Wednesday, Friday and Sunday, leaving Delhi at 1430 hours and reaching Goa at 1700 hours. The return flight from Goa will leave at 1740 hours and reach Delhi at 2025 hours.

The additional flights to both Port Blair and Goa will be operated with the 122-seater A319 aircraft.

Flights to North-East
Air India, which serves as the lifeline to the North-East, will also operate additional flights from Kolkata to Aizawl on December 19, 2009 and to Dimapur on December 20 and 23, 2009 to meet increased demand.

Kingfishers airlines Special Meals

Kingfisher Airlines has created exclusive Gourmet meals for our Guests with special dietary needs by choice, due medical or religious reasons. These special menus have been prepared by trained chefs, with dieticians overseeing the overall nutritional value of the meal. All special meals would be vegetarian preparations unless requested as a non vegetarian or the special meal is required to be a vegetarian preparation due to its medical/dietary requirement. To avail of the same, please place your order at least 24 hours before the flight departure through our reservations office or your travel agent. You can additionally register your request on  website while purchasing your tickets.

Kingfisher Airlines does not guarantee food free of peanuts or seafood products, or that allergens won't be present in the food or snacks served on board. While some of our menus contain almonds, green peas’ etc. additionally, other guests may bring peanuts on board and therefore we cannot guarantee that our guests will not be exposed to peanuts during their flight. Kingfisher Airlines strongly encourages guests to take all necessary medical precautions to prepare for the possibility of exposure. How to request for a Special Meal       Confirm a reservation on a flight with a scheduled meal service.       To reserve your special meal call:       •     1800 209 3030 (India Toll Free)       •     020 2729 3030 (Landline India)       •     0800 0470 810 (UK Toll Free)       •     1 866 435 9532 (US Toll Free)       •     Your local Kingfisher Airlines Office             f you have booked through an authorized agency, please contact your agency directly for Special Meal requests. You may also make a Special Meal request when you purchase your tickets online through our website. If you’re travelling on a standby or waitlist basis you will not be able to request a special meal. If you change your flight (number or date of travel) you need to request for your Special Meal again. A minimum notice of 24 hours prior scheduled flight departure is required for all Special Meal requests.

Kingfisher JAA Pilot Ground Training exams to India

 Kingfisher Airlines, India’s only Five Star airline by Skytrax, announced it has acquired the capability to offer Joint Aviation Authorities Airline Transport Pilot License (JAA ATPL) Pilot Ground Training course.

The course, the first of its kind in India outside Europe and the USA, has been made possible by virtue of a technical arrangement with Aviation Pacific Europe. The JAA ATP ground theory courses, comprises 14 aeronautical subjects covering  650 hours of study time, conducted in a classroom or through a distance learning program. Considered an academic challenge for its extensive and in-depth characteristics, this is a great opportunity for the Indian pilots to enhance their knowledge and qualify for another license. These exams are valid for 7 years, by which time a pilot must acquire the flying requirements to qualify for a JAA ATPL.
For Indian personnel this would mean completing the course at a reduced cost. The JAA ATPL has become a de-facto standard recruitment for employment opportunities in airlines in Europe and even some Middle East countries. Some of the present countries which are on the ICAO curriculum are moving towards the JAA standards.

Considering that there are over 3000 CPL holders in India awaiting job opportunities, this program is the ideal requirement for them to enhance their knowledge and broaden their job prospects.
Kingfisher Training College and Aviation Pacific Europe are now offering the training program in Mumbai. The features of this course include:
•     The course examinations will be conducted by the British Council in Mumbai and Delhi, on behalf of the UK Civil Aviation Authorities.
•     Examinations in Mumbai will be for the JAA ATP Flight Crew Licenses (FCL -1), that is, for airplanes.
•     Kingfisher Airlines will conduct this training in its industry-acclaimed training facilities designed by Airbus Industries.
•     JAA certified/approved instructors will conduct this programme.

About Kingfisher Training College:
The state of the art Kingfisher Training College has expanded its horizons and conducts specialized training for corporate aviation, a bridge course for CPL/ATPL holders and also the introduction to aviation for aspiring pilots. For details log on to careers on www.flykingfisher.com

About JAA:
The Joint Aviation Authorities (JAA) is an associated body of the European Civil Aviation Conference (ECAC) representing the civil aviation regulatory authorities of a number of European States, who have agreed to co-operate in developing and implementing common safety regulatory standards and procedures. The JAA Airline Transport Pilot License Ground theory Course, popularly referred within the industry as the ‘Frozen ATPL’, is the academic requirements for obtaining a JAA ATP license.

Kingfisher Airlines Flights From Bengaluru to Mysore

Kingfisher Airlines, India’s only Five Star airline rated by Skytrax, today launched direct flights connecting Bengaluru and Mysore. The direct flights will operate daily except on Saturdays. The launch of this new route marks the first time that an airline will connect Mysore and Bengaluru.

The Hon. Chief Minister of Karnataka Shri B S Yeddyurappa and Dr. Vijay Mallya, MP and Chairman & Managing Director, Kingfisher Airlines Limited and a host of other dignitaries flew on the inaugural flight from Bengaluru to Mysore and back.

Commenting on the launch of this new route, Dr. Vijay Mallya, said, “I am delighted that we have commenced flights between Bengaluru and Mysore. The launch of this new route is an important milestone for Kingfisher Airlines and a very special moment for me personally given the place of pride that Mysore has in our glorious State. Our convenient flights will make it easier for people to travel to and from Mysore and connect with the vast network of Kingfisher Airlines via Bengaluru. Linking Mysore via air with Bengaluru and other key cities in India will provide an impetus to tourism, trade and commerce and make Mysore an even more attractive destination for the IT industry, tourists and others.”

Guests flying on this route can now look forward to the award-wining Kingfisher experience at very attractive and competitive fares. The flights between Bengaluru and Mysore are being operated using the ATR family of aircraft and will offer the Kingfisher Red service. The Kingfisher Red service is a unique class of low fare flying from Kingfisher Airlines and offers guests a whole host of benefits. The Kingfisher Red service features complimentary hot, delicious food and a choice of beverages, reading material, frequent flier privileges and multiple check-in options.

Kingfisher Airlines’ flight IT 2404 will depart from Bengaluru at 12 noon and arrive at Mysore at 12.45 pm. From Mysore, flight IT 2407 will depart at 2.20 pm and arrive at 3.10 pm in Bengaluru.

This new direct flight will offer travellers from Mysore a one-stop connection to Goa, Hyderabad, Mangalore, Pune, New Delhi, Hyderabad, Trivandrum, Kochi and Mumbai via Bengaluru. Travellers from Mumbai, Kochi, Hyderabad, Pune, New Delhi, Goa, Thiruvananthapuram, Mangalore and Kolkata will now have a convenient one-stop connection to fly to Mysore via Bengaluru. Kingfisher Airlines caters to all segments of the air travel ranging from low-fare service - Kingfisher Red, to the premium economy service - Kingfisher Class, to the luxurious Kingfisher First. As India’s market leading airline, Kingfisher Airlines offers the maximum number of flights offered by any single airline network in India. Kingfisher Airlines flies to 60 cities in India and 8 international destinations and has over 330 daily departures with a fleet of 66 aircraft. On its domestic network in India, there are a total of 38 routes, where Kingfisher Airlines is the only airline that offers flights on those routes.

Kingfisher airlines Cancellation and Refund

A guest can cancel the ticket on payment of applicable charges by calling the Kingfisher Airlines Call Centre.

If you have booked your ticket on www.flykingfisher.com, you will be able to use our new ONLINE CANCELLATION facility. Bookings done through our 24/7 Call Centre, Airport and City Ticketing Offices, Travel Agencies or any other channels cannot be cancelled using the new ONLINE CANCELLATION FACILITY.
Once a reservation has been made, it is only possible to reschedule the date of travel upon payment of applicable charges. The difference in fare will also have to be paid in case the current fare is higher than the original fare. The date / class change is permitted only through our Contact centres and or Ticketing offices. Changes cannot be made to either Origin or Destination or Both. An existing booking must be cancelled / refunded and a new booking / ticket must be transacted for any routing changes. 

Kingfisher airlines Little Wings

Whether you are 6 or 66, onboard Kingfisher Airlines, your experience promises to be full of delightful & unforgettable moments. Our little guests may be nervous initially but chances are as soon as we take off they’ll soon be absorbed in the thrill of stretching their own little wings!

While relaxing in comfortable seats, our little guests can slip into a world of fun courtesy cartoons and movies played on their personal in-flight entertainment system in Kingfisher Class & First. Interactive Little Wings activity magazine available on all classes of Kingfisher Airlines takes the experience further and truly immerses our little guests into a fantasy world. Created in association with Walt Disney, this magazine has something for everyone – Mickey Mouse & Winnie the Pooh for the little ones and High School Musical, Pirates of the Caribbean & Hannah Montana for all the adventurous teens on board.Of course with activities such as coloring pages, comic strips pull out posters, code cracking games and trivia on beloved Disney Characters, there’s never a dull moment.

Kingfishers airlines KingMobile

KingMobile on ngpay, mobile ticketing solution is now available for both, our Guest users as well as King Club members.
 
KingMobile on ngpay, is Kingfisher Airlines’ latest offering to you that will provide a convenient option to book tickets sitting at the comfort of your homes, office or even while you are on the move. This service is currently available on GSM/CDMA phones with GPRS connectivity. This service is available on all low end as well as high end phones.
 
KingMobile on ngpay allows you to book, pay and generate an eTicket on your mobile phone. As a King Club member, you have the advantage of earning 500 bonus King Miles each time you book your ticket on KingMobile.
 
Additionally King Club members can now access their complete King Club account and check Miles, Details of flight taken etc
 
With KingMobile, all Kingfisher guests could also book their favorite Kingfisher Holidays.

To avail KingMobile on ngpay:

1. Guest could send an SMS KingMobile to 56388
2. On sending the SMS you will receive an SMS with a link.
3. You would be required to download the link and activate a specifically built application “ngpay” on which KingMobile  ticketing application is built on.
4. You are required to register(Name, address, email id) for this service which is a one time activity.
5. You can use this application to book flight tickets, check miles & book Holidays.
6. The generated eTicket will be automatically emailed to your preferred email address. This eTicket can be printed and used to gain entry inside the airport.
7. You will also receive the eTicket details on your mobile phone as an SMS.

 
So download KingMobile and experience the World-class Kingfisher experience.

Kingfisher airlines FlyBuy SMS

Use our dedicated SMS no 5667711 to enable easy bookings through SMS. Here’s how

Step 1: Search

• Send King (From City) (To City) (Travel Date) to 5667711 and get the best airfares on all flights with departure timings E.g. King MUMBAI GOA 10 JUN

Step 2: Book

• BOOK (Line nos) (Title) (Name) e.g. BOOK 2 MR RAJ ROY

Step 3: Pay

• Paymate users can pay via SMS and get the PNR via SMS
• Non-Paymate users can pay with any credit card via automatic Interactive Voice Response (IVR) call-back

Kingfisher Flight Corporate Travel

Kingfisher Airlines understands the needs of its corporate fliers, and therefore has a dedicated business unit catering to these specific requirements. Our guest interaction and process flows remain of the highest standards of quality and service. Standing testament to our endeavours is our large and ever-growing corporate travel customer base.

Some of the defining features of our corporate travel program are

• Synergistic agreements with our Clients.
• Variety of corporate incentives tailored to suit your requirements.
• Relationship Managers assigned to take care of your corporate travel needs.
• Express update of current and relevant promotional offers.
• A plethora of Soft Dollar benefits aimed to enhance our corporate fliers' comfort.

Value adds
Flying on Kingfisher Airlines means truly enjoying "Good Times". We understand and appreciate that your business may have some unique requirements. In order to further facilitate you in this regard, we have business constituents specializing in Group Travel, Charters, Corporate credit card rewards in conjunction with American Express and many more.

Kingfisher Elite Business Travel

‘Kingfisher Elite’, a special charter service that is designed to offer you a flexible flying experience. Flying within the comfort of your own schedule, you can now travel in an aircraft reserved exclusively for you and choose where, when and with whom you wish to travel. With access to over 200 airstrips in India, you can now travel on your own terms. And if your destination doesn’t have an airport, we will operate out of a smaller airport closer to your departure or destination point.

Be it Business or Leisure, we offer a range of aircraft that includes the Eurocopter EC155, Business Jets and Airbus Corporate Jets.For a group charter, choose from a fleet which includes Airbus 321, Airbus 320, Airbus 319, ATR 72-500 and ATR 42-500 aircraft depending on your requirements.

Key features*

• Tailored service to meet your requirements – ultimate flexibility
• Private and discreet service including VIP, diplomatic and head-of-state flights
• Experienced and highly trained professional crew
• Eurocopter EC155 with a VVIP configuration
• Custom-designed luxurious interiors
• State-of-the-art technology features
• Exclusive Check-in counters

*Features may vary depending on type of aircraft

Kingfisher Airlines from India to Thailand

Kingfisher Airlines, India's only Five Star airline rated by Skytrax, today announced the launch of daily direct flights between Kolkata and Bangkok. After London, Colombo, Dhaka and Dubai, Bangkok will be the fifth international destination on the international route network of Kingfisher Airlines.

The launch of this new route will mark the first time that Kingfisher Airlines will be commencing operations from India to South East Asia. The flights between Kolkata and Bangkok will be operated using the A320 family of aircraft featuring Kingfisher Class, the premium economy service from Kingfisher Airlines. The award-winning Kingfisher Experience includes onboard comforts so that guests are able to relax in most comfortable seats in the sky with a wide seat pitch and ample room to stretch their legs. Moreover, the delectable cuisine will ensure that guests have a wide spread of mouth-watering options and a perfect accompaniment from a selection of wines and spirits on board. The In-Flight Entertainment system offers enthralling world-class entertainment with a personal system on every seat featuring the latest blockbuster movies, English and Hindi TV programmes and Kingfisher Radio.

The flights are conveniently timed with the flight from Kolkata, IT 021 leaving at 11:20 am and reaching Bangkok at 3:15 pm, local time. The return flight, IT 022 will take off from Bangkok at 4:30 pm and reach Kolkata at 5:45 pm. Kingfisher Airlines’ flights will operate from Suvarnabhumi Airport in Bangkok.

Commenting on the launch of the sixth international route of Kingfisher Airlines since January 2009, Mr. Siva Ramachandran, Vice President - Global Sales, Kingfisher Airlines Limited said, “I am delighted to announce that Kingfisher Airlines will soon be launching flights between Kolkata and Bangkok. Besides catering to entrepreneurs, traders and leisure traffic, the flights on this new route will offer emerging traffic segments like MICE-meetings, incentives, conventions and expositions amongst others. The services on this new route will offer traders and entrepreneurs who frequently travel to Bangkok, a truly world-class flying experience. For travelers flying in from Bangkok, they will now have the added advantage of convenient connectivity to onward destinations in India thanks to the large and unparalleled route network of Kingfisher Airlines.”

Kolkata is ideally placed as a transit hub for travelers flying from Bhubaneshwar, Guwahati, Patna and Ranchi into Bangkok as it offers easy connectivity, thanks to the fact that it has a minimum connect time. Guests flying in from Bangkok on Kingfisher Airlines will now have the added advantage of having very conveniently timed onward connections to many domestic destinations in India with almost immediate connections from Kolkata to Bhubaneswar, Delhi, Mumbai and all major metros in India. Buddhist pilgrims flying in from Thailand to Kolkata will now have convenient onward connection to Bodh Gaya.

Kingfisher Airlines caters to all segments of the air travel ranging from low-fare service-Kingfisher Red, to the premium economy service-Kingfisher Class, to the luxurious Kingfisher First. As India’s market leading airline, Kingfisher Airlines offers the maximum number of flights offered by any single airline network in India. Kingfisher Airlines has a fleet of 73 aircraft and connects 69 cities across India and abroad and currently flies to 4 international destinations. It has over 365 daily departures on its domestic route network with 84 flights a week on its international route network.

In the first phase of the roll-out of its international route network, Kingfisher Airlines commenced services from Bangalore to London last year. Earlier this year, Kingfisher Airlines launched daily direct services between Mumbai and London and daily flights connecting Chennai with Colombo, Dhaka with Kolkata and Bangalore with Dubai. Bangkok will be the second international destination to be served by Kingfisher Airlines from Kolkata.

Kingfisher Airlines has blazed a trail of innovations and introduced a range of market-firsts that have completely redefined the whole experience of flying. By elevating its customers to a level of being ‘guests’ and not just passengers, Kingfisher Airlines has endeared itself to consumers.

Kingfisher Airlines introduces Medical Emergency Fares

Kingfisher Airlines, India’s only five star airline rated by Skytrax, today announced that it has launched ‘Medical Emergency Fares’ under its Care Fares portfolio. Medical Emergency Fares are specially designed for the benefit of guests travelling on account of a family medical emergency or bereavement in the family. Guests can avail of the Medical Emergency Fares from February 14, 2011 onwards. Kingfisher Airlines is the first and only airline in India to offer Medical Emergency Fares.

The Care Fares are special fares for special needs and the existing range includes special fares for Defence Personnel, Senior Citizens and Students. The Medical Emergency Fare is available for travel on Kingfisher Airlines’ domestic route network, for travel undertaken in flights offering Kingfisher Class service and for flights operating as Kingfisher Red services.

Commenting on the launch of yet another market-first, Kingfisher Airlines Ltd. Chief Executive Officer, Mr. Sanjay Aggarwal, said, “The Kingfisher Experience is a whole lot more than just experiencing the good times when flying with us. In difficult times too, when guests have to undertake travel for a medical emergency or bereavement in the family, we would like to be there for our guests. Because bookings for such emergency travel are invariably made at the last minute, Medical Emergency Fares have been introduced to provide relief and more flexibility to our guests who simply must travel and have to make spot bookings.”

“Now, while making a last-minute spot booking, guests has the option of either availing the special Medical Emergency Fare or alternatively, the prevailing regular fare, whichever may benefit and suit them better. At the time of booking the Medical Emergency Fare, the full prevailing fare amount will need to be paid and once the eligibility of the guest and the required documentation is completed and submitted, the difference between 50% of the full fare amount and the actual fare paid will be refunded to the guest in the specified time frame’, added Mr. Aggarwal.

Key highlights of the Medical Emergency Fares Programme are-
• The hospitalised or deceased family member must be one of the following:
     o Spouse / Registered Partner
     o Parents
     o Children
     o Siblings
     o In-laws (Mother-in-law /Father-in-law)
• These bookings can be done ONLY through Kingfisher Airlines reservation contact points namely the Kingfisher Airlines booking counters at airports, city ticketing offices of Kingfisher Airlines or via the call centers. Full details of these booking points are available on www.flykingfisher.com
• Guests have to specify at the time of the booking that they would like to avail a Medical Emergency Fare. Bookings made normally without specifying this will not be later entitled to refunds applicable on Medical Emergency Fares.
• Available on Y class bookings only
• Guests may choose to book either one-way ticket or round-trip confirmed tickets. In the event seats are unavailable, alternative flights will be provided and stand by bookings will be permitted.
• The travel must commence within three days from date of issue of ticket and must be completed within thirty days. • One free date change will be allowed only on return journey
• Guests will be entitled to accumulate King Miles for travel undertaken availing Medical Emergency Fares as per King Club’s applicable policy.
• 50% refund will apply only to the fare paid and does not apply on the tax component, user development fee and such other levies.
• To avail the 50% refund on Medical Emergency Fares, guests will need to submit all specified documentation within 60 days of completion of their travel.
• In case of any delay, disruption or cancellation of the flights for which tickets have been purchased as Medical Emergency Fares, the policies applicable to guests travelling on domestic flights of Kingfisher Airlines will apply.
• The refund amount will be repaid via cheque to be issued within 45 working days from day of receipt of all specified documents. If the ticket was purchased using a credit card, any refund due will be processed to that credit card. Because of processing/statement cycles, it may take an additional 60 days after processing for the credit to appear on the guests’ credit card statement


Guests will be required to submit the following documents in the event of death or hospitalization of an eligible family member:
• Medical Emergency Fare Application Form completed and signed
• Certificate of Death or Hospitalization from the treating hospital.
• Proof of Relationship with the guest- (Copy of Passport / Ration Card)
• All Boarding pass(es).
• E-ticket Receipt

Kingfisher Airlines caters to all segments of air travel ranging from the low fare service – Kingfisher Red, to the premium economy service – Kingfisher Class, to the luxurious Kingfisher First. As India's market leading airline, Kingfisher Airlines offer the maximum number of flights offered by any single airline network in India. Kingfisher Airlines today flies to 60 cities in India and 8 international destinations and has over 360 daily departures with a fleet of 66 aircraft.

Kingfisher Airlines Launches flights for Summer Holidays

Kingfisher Airlines, India's only Five star airline rated by Skytrax, today announced the launch of eleven new flights on its domestic route network. In addition to expanding its route network, Kingfisher Airlines has just launched an exciting consumer offer aimed at incentivising guests to take more flights with Kingfisher Airlines and in return get complimentary tickets.

The new flights to be launched are:-
  • New Delhi-Ranchi-Patna-New Delhi

Additional frequencies are being introduced on the following existing routes:-
  • On the New Delhi-Amritsar-New Delhi route, a third late evening flight will be introduced
  • On the New Delhi-Srinagar-New Delhi route, a second daily frequency is proposed to be added from March 7, 2011.

Other changes being introduced are:-
  • IT 319 Mumbai-New Delhi / IT 320 New Delhi-Mumbai will now be operated using a dual class cabin which will offer the premium Kingfisher First service and the award winning Kingfisher Class service.
  • Flights on the New Delhi-Guwahati-Imphal-Guwahati-New Delhi route will now operate on all 7 days of the week.
  • The timings of the New Delhi-Bhubaneswar flight IT 3349 have been re-scheduled and this flight will now depart New Delhi at a more convenient time of 7:10am instead of 5:55am.
  • The timings of the New Delhi-Jaipur-New Delhi flights have been re-scheduled to offer more convenient flight timing options.

Except where indicated otherwise, all these new flights will be launched and changes will be implemented with effect from March 1, 2011. The flights launching March 1, 2011 are open for sale from today.

Commenting on the launch of these new routes, Mr Manoj Chacko, Executive Vice President – Commercial, Kingfisher Airlines Limited said, "The launch of these eleven new flights will further strengthen our domestic route network and offer guests more flight options to choose from. Bookings for these flights are open from today. This is the fifth wave of launch of new flights since the onset of the winter 2010 schedule and coupled with the compelling consumer offer that has just been launched, we expect to ramp up our market share even more.”

Kingfisher Airlines had recently launched the fourth wave of new flights with the introduction of:-
  • 2 new additional frequencies on the Mumbai-New Delhi-Mumbai route
  • A convenient day-return flight on the Mumbai-Indore-Mumbai route.
  • An additional frequency on the Mumbai-Chandigarh-Mumbai route.
  • An additional frequency on the New Delhi-Lucknow-New Delhi route.

As part of the consumer offer launched by Kingfisher Airlines, all guests who book and travel before April 10, 2011 will become eligible to receive free award tickets depending on the number of flights flown and the class of travel. While this offer is open to King Club members, potentially anyone can avail this offer because a traveller can instantly register online at www.kingclub.me to become a King Club member even without having undertaken a single flight.

The guaranteed benefits include:-
  • Guests who take 3 return flights with Kingfisher Airlines on any route, on either Kingfisher Class or Kingfisher Red will get 1 return ticket to any domestic destination of their choice and this will be valid for travel on flights offering either Kingfisher Class or Kingfisher Red service.
  • Guests who take 3 return flights with Kingfisher Airlines and travel on Kingfisher First get 1 free domestic return ticket on Kingfisher First

The travel for eligibility for this offer is to be undertaken between February 11, 2011 and April 10, 2011 while travel on the complimentary award ticket is to be completed by July 31, 2011. For full details of this offer, please visit http://www.flykingfisher.com/offers.

Kingfisher Airlines caters to all segments of air travel ranging from the low fare service – Kingfisher Red, to the premium economy service – Kingfisher Class, to the luxurious Kingfisher First. As India's market leading airline, Kingfisher Airlines offer the maximum number of flights offered by any single airline network in India. Kingfisher Airlines today operates 376 daily flights to 60 cities in India and 8 international destinations with a fleet of 66 aircraft.

Indigo flight forTrivandrum

Reinforcing its commitment to the south India market, after the recent launch of new flights to Coimbatore, IndiGo, India’s leading low-cost carrier, has announced Trivandrum as its new destination. India’s best on-time performer will now connect the Kerala hub to Delhi, Kochi, Chennai and Hyderabad. The new flights are designed to cater to business and leisure travelers who are constantly on the lookout for new and affordable flying options. Commencing on January 02, 2011, these new services will further consolidate IndiGo’s position as the fastest growing airline in India, with its 221flights connecting 24 destinations across the nation. Adding another destination to its route, IndiGo aims to extend its hassle-free service to new and existing customers.
 
Elaborating on the new route expansion in south India, Aditya Ghosh, President, IndiGo said, “Just like Coimbatore, Trivandrum is a key market for IndiGo in southern India. With rising business and tourism stemming from the southern hubs, IndiGo is determined to provide the best travel experience to all those who wish to fly these destination. We are looking at providing affordable fares on these new routes for 6E travelers. It is our constant endeavour to provide more flexibility of choice for our customers as IndiGo continues to offer them on time, hassle free and always affordable flying experience”

With these new flights, there will be new non-stop flights between Delhi-Kochi, Kochi-Trivandrum, Chennai-Trivandrum, and Hyderabad will also connect with Trivandrum via Chennai. While Delhi–Trivandrum will be a new route, Chennai & Hyderabad will have a third non-stop flight.

Indigo connecting Raipur to Delhi, Hyderabad and Bangalore

IndiGo, India’s most preferred on-time performer announced the induction of yet another brand new Airbus-320 connecting Raipur to Delhi, Hyderabad and Bangalore effective March 08,2011. The launch marks IndiGo’s entry in the Chhattisgarh region, consolidating its position as the fastest growing airline in India with 237 flights, connecting 25 destinations across the nation, in a short span of almost five years. These new flights are designed to cater the business and leisure travellers who are constantly on the lookout for new and affordable flying options. Speaking on the entry of IndiGo in the new region, Aditya Ghosh, President IndiGo said, “Raipur holds a lot of promise for us at IndiGo. With our high quality of service at prices that are always affordable, I am sure that we will meet the burgeoning demand for air travel to and from Raipur. The commencement of IndiGo’s operations in the city is a symbol of the resurgent and progressive Chhattisgarh. With the launch of these flights, we also aim to bring with us new opportunities of employment and commerce in the state.” Ghosh added,  “We are very happy to expand our network to the city and immediately connect it to various parts of India. It is our constant endeavour to provide more flexibility of choice for our customers as IndiGo continues to offer them on time, hassle free and always affordable flying experience.”

Goair Checked Baggage Tips

Many bags look alike, so it is important to be able to recognize your own luggage. Always tie an identification tag to each checked item with your name, address and contact details.

GoAir staff at the check-in counter can provide you with a tag if you do not already have one. To further distinguish your luggage, consider tying a brightly-colored ribbon to the Handle, placing a sticker on the bag, or otherwise decorating your property so that it is easily recognizable.

Some items should not be included in checked baggage, such as valuables (including Jewelry), computers and electronic devices, keys, important documents (including Passports) and medication or medical equipment that cannot be replaced quickly.

Please also ensure that your baggage is sufficiently robust, well packed and secured in order to withstand the usual and normal rigours of carriage by air without sustaining damage.

Goair Baggage Delivery

At GoAir we make the best Endeavour to make sure that your baggage reaches the destination safely.

Your property is important to us and we will assist you, should you ever get separated from your baggage. We have a sophisticated system in place, designed to reunite passengers with their baggage as quickly as possible.

If you cannot find your baggage at the terminal, the first step is to approach the baggage Services desk or GoAir representative available in the arrival hall, near the Baggage claim area. Customers will be required to fill out a Property Irregularity Report giving related details of the baggage. This report will contain a unique reference number, which enables Go Air to trace your baggage as quickly and efficiently as possible. The more information you can give us about your baggage ? color, make, identifying marks, etc. ? the better. If you have left the airport without filling out a report, please contact your local GoAir Airport office as soon as possible.

When your baggage has been received (Allow us 5 days from the date of travel to locate misrouted baggage), we will advise you immediately.

Goair Meal Options

At GoAir we like to stand out from the crowd. That's why when you fly GoBusiness you can expect not only great service from our dedicated cabin crew, but also complimentary Hot Meals (Veg / Non-Veg) & unlimited tea, coffee & water with a Go business Reservation done 24hrs prior the start of your journey.

Go Business Reservations made within 24hrs of starting your journey are also served complimentary refreshments (Veg / Non- Veg) & unlimited tea, coffee & water.

So wherever you are off to, you can sit back and relax knowing that we will ensure you have a really enjoyable flight. Our Go business passengers are also provided with a choice of Business and 1 weekly magazine on request. If you are back from a business meeting or want to enjoy a relaxing siesta our helpful cabin crew would always provide a pillow and blanket on request.

Buy on board: Passengers traveling economy can avail our buy on board meal services.

In-flight meals on GoAir: GoAir Sells a variety of well selected Café Coffee Day Snacks (Veg & Non Veg) and Beverages (Cold and Hot) on board ? (Sandwiches, Combo Snacks, Savories, Knick Knacks, Cookies, Energy Bar?s, Selection of Cold and Hot Beverages and Water ? Customers may purchase the same against cash payment. We do not accept credit card / debit cards or Cheques.

Retail Therapy: Ever thought of shopping at 35000 Feet? GoAir offers a basket of quality products at huge discounts, something you would never find at the mall you always shop at!

Goair Delay handling/Re-routing

Safety, security and consistent delivery of the basics are the foundation of everything we do. In case of delays at the airport, we make all effort to minimize the inconvenience. Customers are offered refreshments in case the delay is more than 2 hours. We want to offer only the best levels of service to all our customers, occasionally if we fall short of the high standards we have set for our selves we offer the following options to our customers in case of cancellation and delays spanning more than 3 hours / Preponment by 30 Minutes / Unable to provide previously confirmed space:

• If the booking has been done via a travel agent the amount due would be credited to the Travel Agent?s Account.
• Reservations made with the mode of payment as cash or Credit Card at Airport ticketing office would be refunded via a demand draft within a period of 15 days.
• Credit card bookings made via all other mediums would be refunded back on to the credit card within 15 days.

Goair Check-In Closure

Check-in counter closes strictly 40 minutes prior to the scheduled departure time. Passengers must report sufficiently in advance to avoid missing the flight and inconvenience further. We are committed to making you reach your destination in time, and expect you to value your time and the time of your co-passengers. We, therefore request you to check-in at the right time. Please note you will need to cater for: Landing at the wrong terminal (please check details of Terminal from GoAir website or from call centre) Traffic jams, other disruptions that may take you longer to reach our counters. The airline reserves the right not to accept you if you do not present yourself at the counter 40 minutes before the scheduled departure time of the flight.

Goair Reporting Time

In view of the new ATC initiative passengers are advised to report at the earliest but not later than 45 minutes prior to departure time. (90 minutes in case of Srinagar and Jammu airports and 120 minutes in case of Bagdogra airport due to extra time required for security procedures). Passenger check-in starts 2 hours prior to the scheduled departure time of the flight. (180 minutes incase of Srinagar & Jammu airports)

Photo-ID Requirement:

All Customers must present valid identification at check-in. The valid photo identification documents allowed are- Valid Passport / Driving License / Election Voter Card / PAN Card / Photo Identity cards issued by Govt, Public and reputed Private sector organizations / Photo Credit Card. In case the Customers do not possess any of the above documents, they should carry a relevant attested document that contains a recent photograph of the traveling Customers.

Goair Refunds rule

On cancellation of your travel itinerary, refunds will be provided as Credit Note with validity for 12months which can be used as payment towards future travel on GoAir. Incase of Non utilization of the credit note after validity period it would be treated as Null and void. Cancellations to bookings less than 2 hours prior to the scheduled departure time will be treated as no show passengers.

Customers should note that certain fares are offered subject to certain conditions, which may limit, restrict or exclude the right of the Customers to change or cancel Bookings.

Goair reservation process

Grab the best travel deals on India?s most reliable airline GoAir! Our Dynamic internet based reservation system is fine tuned to offer the best available fares at any given point and time on all booking mediums. GoAir tickets can be purchased from -

• The GoAir website : www.goair.in
• Contact Centre: 1800 222 111/09223 222 111
• Your Travel Agent

You can make reservations through our retail distribution network spread across select cities in India. Retail agents may charge a service fee (6% of Basic Fare + Surcharges) for their services.

Fare: We follow a dynamic fare policy and the fare levels fluctuate depending on the number of bookings made / anticipated on a particular flight.

It is our commitment to our customers that at any given point of time the lowest available fare at that time would be made available on all booking mediums. In case a lower fare level is available after a Customer has made his booking, a rebooking will be allowed on the lower fare level after paying a seat release charge.

Customers should note that certain fares are offered subject to certain conditions, which may limit, restrict or exclude the right of the Customer to change or cancel Bookings. Any fares with less than standard surcharges are promotional fares. Promotional fares are non cancelable.

Given below section details the applicable booking charges for each category of fares

	Go smart	Go Flexi	Go Business
Adult	Base Fare+ Applicable taxes & Surcharge	Base Fare+ Applicable taxes & Surcharge	Base Fare+ Applicable taxes & Surcharge
Infant	Rs.525/- + applicable PSF & applicable service tax	Rs.525/- + applicable PSF & applicable service tax	Rs.2525/- + applicable PSF & applicable Service Tax
Travel Agent Transaction surcharge	6% of (base fare + Fuel surcharge)	6% of (base fare + Fuel surcharge)	6% of (base fare + Fuel surcharge)

Goair operate with the objective that no Customer with a confirmed reservation should be denied boarding. Keeping this objective in mind we only commit to as many Customer reservations as the number of seats on each flight

Payment Options:

  Fares are quoted in Indian Rupees and our International Customers can book and make payments through their credit card.

They accept all major Credit Cards at our reservation touch points and Contact Center. Select Debit cards are accepted only at the Reservation counter and the GoAir website. Personal cheques are not accepted as a mode of payment.

Goair reaching information

Easy accessibility to information and prompt service are one of the core values we believe in at GoAir. Goair are available via our Contact Centers and our Website. To make a flight booking by telephone, contact the numbers mentioned below:

GoAir Contact Centre Help Line numbers:

• 1800 222 111 (Toll free, accessible only through MTNL/BSNL Lines)

These dedicated helpline numbers operate 24/7 and ensure uninterrupted telephone access to all our customers,
GoAir Head Office:
Go Air (India) Pvt. Ltd.
Paper Box House,
Off Mahakali Caves Road,
Andheri (E), Mumbai-400093.


Go air assumes no responsibility on matters related to insurance, hotel bookings and refreshments served on board.

Jet Airways special offers for women travellers

In keeping with its tradition of celebrating International Women’s day and as part of its JetViva initiative, Jet Airways, India’s premier international airline, is set to honor its women travelers this month. As part of its “Celebrating Womanhood” initiative, Jet Airways will offer its women guests special benefits, fares and offers to commemorate International Women’s day.

As part of the “Celebrating Womanhood” initiative, effective February 25 to March 31, 2010, every group with at least one woman traveler that makes a booking on the airline's online destination namely jetairways.com will enjoy a 5% discount on base fare and fuel surcharge (excluding applicable taxes). A similar discount of 5% would also be available for booking done for the First Class, Premiere or Economy travel on all routes operated by Jet Airways or Jet Airways’ Konnect service or JetLite. Ticket must be booked between February 18, 2011 and March 31, 2011 for travel between February 25, 2011 and March 31, 2011.

Jet Airways is also set to introduce a unique in-flight fundraising collection drive for three Non-Governmental Organisations (NGOs) working on a range of women’s issues. India’s premier airline will contribute all proceeds from this drive to benefit three NGOs namely - Mijwan, Seva Sadan Society and Prem Seva Mahila Mandal, all of which are dedicated to empowering underprivileged women in India.

In addition to which 10 Women guests travelling on Jet Airways, JetLite and Jet Airways Konnect flights will get a chance to win exciting offers selected through lucky draw from JUST JEWELS effective March 1 to 31, 2011. Further, Jet Airways will be extending Lindt Chocolates to all its women guests travelling on March 8 at select metros.

According to Mr. Nikos Kardassis, CEO, Jet Airways, “The Indian woman has played a crucial role through the ages in nurturing the social and moral fabric of modern day Indian society. Their contributions across strata have been immense and immeasurable to say the least and on the occasion of International Women’s Day, Jet Airways would like to commemorate these special women travelers with exciting new offers and packages. Designed exclusively for women, the special offers are a small expression of the airline’s appreciation for their continued support to the airline over the years.”

Jet Airways, will also launch a special in-flight movie festival on all routes, for the month of March 2011. The airline will screen a host of ‘Modern Day Heroines’ on Jet Airways’ award-winning in-flight entertainment system.

Jet Airways flights to Bhubaneshwar and Raipur

Jet Airways, India’s premier international airline, will enhance network connectivity to/from the cities of Bhubaneshwar and Raipur with the introduction of a daily Boeing 737 service on the Bengaluru-Bhubaneshwar-Raipur sectors, effective March 1, 2011.

Bhubaneshwar, the 'city of temples' and the capital of Orissa, will now be linked with Delhi and Hyderabad through a direct daily morning return service with effect from March 27, 2011.

Jet Airways will also introduce daily direct services to Delhi from Raipur also effective March 1, 2011, complementing the daily JetLite service currently operating on this sector.

Sudheer Raghavan, CCO, Jet Airways said, “Jet Airways is happy to introduce new services on the Bhubaneshwar and Raipur routes and we are confident that these additional services will prove immensely popular with our guests. Bhubaneshwar – the City of Temples is fast evolving into a modern day metropolis with strong industrial and IT related development, apart from its attraction as an important tourism destination. We are keen to afford our guests convenient connections from cities like Bhubaneshwar and Raipur into the Jet Airways network which now connects over 47 domestic and 24 international destinations across the globe.”

The new flights connect Bhubaneshwar with Bengaluru will depart the garden city at 0925 hrs, arriving in Bhubaneswar at 1125 hrs and will depart Bhubaneshwar at 1200 hrs, arriving in Raipur at 1300 hrs. On the return journey, the new flight will depart Raipur at 1330 hrs, arriving in Bhubaneshwar at 1430 hrs and departing for Bengaluru at 1500 hrs.

The new connection on the Delhi-Bhubaneswar sector will depart Delhi at 0630 hrs reaching Bhubaneswar at 0830 hrs. On the return leg, the aircraft will depart Bhubaneswar at 0905 hrs and reach Delhi at 1105 hrs.

Similarly, the other new flight will depart Hyderabad at 0700 hrs and reach Bhubaneswar at 0830 hrs and on the return flight, will depart Bhubaneswar at 0905 hrs and arrive at Hyderabad’s Rajiv Gandhi International Airport at 1035 hrs.

Jet Airways is also introducing a daily new evening service, which will operate on the Delhi-Raipur sector, with the flight departing Delhi at 1725 hrs and arriving in Raipur at 1925 hrs. On its return leg, the flight will depart Raipur at 1940 hrs, arrive in Delhi at 2120 hrs.

Jet Airways daily services from Mumbai to Dammam & Dubai

Jet Airways, India’s premier international airline, today announced the addition of two daily flights that will further enhance its growing international network. With the addition of these two direct daily flights, Jet Airways has achieved a landmark milestone of becoming the first private Indian airline to operate 100 daily flights to international destinations across the globe.

Jet Airways is introducing a new flight between Dammam and Mumbai. This represents the  fourth daily service from India to the Kingdom of Saudi Arabia. The airline currently operates daily flights from Mumbai to Riyadh & Jeddah and from Thiruvananthapuram to Dammam.

In addition, Jet Airways is launching a third daily flight between its Mumbai and Dubai. With three flights between these two points, business and leisure customers of Jet Airways have a wide choice of timings throughout the day. The flights are conveniently timed to connect with Jet Airways' industry-leading domestic network and fast-growing network to SAARC/ASEAN points. The airline also operates daily direct flights to the Emirate of Dubai from Chennai, Delhi and Hyderabad, which makes the additional flight from Mumbai to Dubai the sixth daily direct service on this sector.

The introduction of the two additional daily services to Dammam and Dubai will further strengthen Jet Airways’ presence in the Gulf, where it has emerged as one of the leading carriers on the Indo-Gulf sector.

Jet Airways’ Gulf network now services over 10 destinations in the Middle Eastern region. The additional services from Mumbai will now complement the airline’s existing daily Gulf operations to Abu Dhabi, Bahrain, Dubai, Doha, Kuwait, Muscat and Sharjah, as well as Jeddah, Riyadh and Dammam from several cities in India.

Nikos Kardassis, CEO, Jet Airways said, “Jet Airways has already established itself as a prestigious brand in the intensely competitive Indo-Gulf sector in a relatively short period of time, on accord of the warmth of its service and quality of its in-flight product. We are confident that the additional services from Mumbai to Dubai and Dammam will prove immensely popular with our guests. Introduction of these flights is an important landmark in the evolution and emergence of the airline as India’s premier international airline, as we will now operate over 100 daily flights to key international destinations.”

The airline will deploy its state-of-the-art Boeing 737-800 aircraft on these two additional routes, offering Premiere and Economy configurations. Guests will be offered best-in-its-class product, which boasts of warm service, award winning in-flight entertainment, as well as delectable cuisine.

Flight 9W 538 will depart Mumbai at 15:10 hours and arrive in Dubai at 16:50 hours local time. The return flight 9W 537 will depart Dubai at 1830 hours, arriving in Mumbai at 2255 hours.

Flight 9W 564 will depart Mumbai at 14:00 hours reaching Dammam at 15:45 hours local time. On the return sector, flight 9W 563 will depart Dammam at 16:45 hours and reach Mumbai at 22:55 hours.

Jet Airways accorded Powerbrand Status

Jet Airways, India’s premier international airline, has been selected as a Power Brand among leading corporate enterprises in India. The airline was conferred this award at a glittering ceremony in New Delhi on Friday, February 4th, 2011.

POWERBRANDS of India is a list of the top 200 brands of India. The listing is an outcome of perception based survey conducted by ICMR along with the IIPM. The parameters are based on high recall value, brand awareness, brand image and perception, brand performance and brand association. This award has been constituted by Planman Marcom.

Sudheer Raghavan, Chief Commercial Officer, Jet Airways said, “This recognition for Jet Airways as an Indian POWERBRAND is a testimony of the growing emergence of our airline, as the preferred choice for guests travelling to and from the Indian subcontinent. This award holds special significance as it is an endorsement by our discerning customers. Jet Airways is committed to delivering truly world class service and has worked to continually to enhance the excellent in-flight product and service on all our flights. We will persist in our endeavor to exceed customer expectations and create benchmarks in service standards for others to follow.”

Air India single code

27th February 2011 will be a great day in the history of aviation industry in India; when Flight
and IATA ticket codes of Air India (098) and erstwhile Indian Airlines (058) will be merged together
and all Air India Domestic and International flights will operate as a single airlines with AI ( 098 ) ticket
code.

Air India has made elaborate arrangements to inform the passengers about their revised flight numbers
through SMS messages , telephone calls to individuals and through travel agents. At the airports all the
Flight Information Display boards will show both Old and new Flight numbers and floor walkers will take
care of passengers requiring any assistance.

Now from 27th February most popular Delhi Mumbai flight IC 165 will be AI 665 at 0800hrs and IC167
will be AI 659 at 0900hrs.Delhi – Tiriputi flight IC 952 will be AI 542 at 0950hrs IC7803 to Ludhiana
will be AI 9803 at 1230hrs.Incoming flight to Delhi from Hyderabad IC939 will be AI559 at 0835hrs
and 168 from Mumbai to Delhi will be AI660 at 1900hrs.

The passengers have also been advised to contact toll free number 18001801407 to check
their revised flight number.

A list of changed flight numbers is given below. All other flight will only have the “IC” code changed
to “AI”code with no change in flight number.

Air India has selected SITA world renowned system agency to provide Passenger Service System
which would be at par with industry standards and will conform to the requirements of
an Airlines alliance, said Air India Spokesperson. In addition to the core PSS Module, the vendor will also
provide various modules like the Revenue Management System, Revenue Accounting system,
IOCC  and HUB Control, Internet Booking Engine and Loyalty Plus etc.

According to Industry sources, SITA is a proven hosted PSS solution with 104 customers and Malaysia
Airlines- an airlines similar to the size and operation of Air India which recently migrated to the SITA PSS
has attributed its turn around to the new PSS.

This amalgamation will be a major step in Air India becoming an active partner of STAR alliance which
has the most respected member airlines  from Lufthansa , Continental Airlines , Austrian Airlines ,
Swiss Air , Singapore Airlines , Air China , Air Canada , Air New Zealand , South Africa Airways etc
having 21,000 daily departures at 1160 airports in 181 countries.

Air india Pay 999* offer

Air India passengers can travel on seven flight specific domestic sectors by paying ONLY Rs 999 (exclusive of passenger service and user development fee). This special tariff scheme, valid till 30 April 2011, is for one way journey in Economy Class.

Announcing this today, an Air India spokesperson said the fares have been introduced on select sector / flights originating from Thiruvananthapuram, Kochi, Kozhikode, Mumbai, Hyderabad and Ahmedabad.
The spokesperson further said that “Our effort always is to extend maximum delight to our patrons. Some of our recent initiatives include ‘Cricket Mania’ - valid between February-April 2011, ‘Budget Special Super Saver 4 coupon scheme’ - valid till April-end, ‘Normal Super Saver in Executive and Economy Classes (4 and 8 coupons schemes in both classes)’ and ‘Corporate Super Saver 12 coupon scheme’ - valid till March-end.

For more information, passengers can contact Air India’s toll free number 1800 180 1407 or log on to www.airindia.in

Cricket special promotional offer with Air India

The World Cup frenzy is catching on. While eight Teams prepare to emerge victorious, be the next champion and lift the coveted trophy, Air India has decided to add to the Cricket mania by extending a 50 per cent discount on travel in the Economy Class.

This 'cricket special promotional offer' would be on offer between 15 February 2011 and 5 April 2011. Announcing this an Air India official said: "Fifty per cent discount would be available on the basic one way normal Economy Class fares and Easy fares on our domestic network." However, those buying tickets under this scheme would have to pay other charges like Fuel charge, Passenger service fee, User development fee, etc.

Saying that the special offer was for the young and the elderly, the spokesman said: "Passengers below the age of 30 years and those above 63 years of age, on the date of commencement of journey, would be eligible to avail this cricket special promotional offer."

For more details please contact our toll free number 1800-180-1407 or log on to www.airindia.in

E-tickets on air india

An e-ticket is the electronic version of the conventional paper ticket.  It is an electronic record kept in the airline’s reservations system. The e-ticket is not a value document whereas the paper ticket is.  A paper ticket is subject to theft and loss, but the Itinerary Receipt is not and it does not matter if it is lost or stolen, since it can easily be replaced. It is convenient, fast and safe.

• No worries about your ticket being lost or stolen
• You can buy and print your e-ticket online at home/offic.
 • E-tickets can currently be booked online or at  Airport/City offices.
• You will need to pay through your credit card when booking online.
• On purchase, the system will generate your itinerary receipt and display it on the screen. This will have the key information about your reservation and you will need to print the same and produce it at the airport along with your valid photo identification for check-in.
• An e-mail will also be sent to you with the e-ticket receipt which can also be printed.

How to book tickets online on spicejet

1. Log on to website that is www.spicejet.com, look at the availability of flights and the available fares, select the flight and fares, agree to our terms & conditions, fill in your particulars, complete the payment process, and finally generate an itinerary.
2. Call SpiceJet's 24-Hour Guest Sales & Reservation Center at 18001803333 or 9871803333.
3. Go to any SpiceJet's walk-in airport ticket counters or sales offices.
4. Or, you can book a seat at any of our SpiceJet Selected Travel Agents (For this service a non-refundable Transaction Fee will be collected by the Agent).

Once your payment has been made, you will be issued a passenger Booking Reference Number(PNR), and your Travel Itinerary (your reference, receipt and booking detail) will be provided in person or emailed to you. Alternatively it can be collected at our airport sales counter, just outside the terminal.

Spicejet spicy code

Spicy codes are specific codes given out to our Guests to obtain a discount as and when certain promotional activities are carried out by SpiceJet. When a promotion occurs on SpiceJet, these Spicy Codes are given out to our Guests and/or Travel Partners through E-Mail or SMS, which may be used on the website to avail discounts on the basic fare. Conditions :

* Every spicy code is active for only a certain period of time.
* Some spicy codes may be restricted to only Travel Partners/ Specific Travel Partners or may be given out to all our Guests.
* Certain low fares may be excluded from these spicy code promotions.
* Discount may be a fixed or a percentage value and the amount of discount may vary with every promotional activity.
* Discount may or may not print on the Itinerary subject to the specific conditions of the promotional activity.
* During the promotional activity, spicy codes can be used for any number of PNRs/Passengers.

Usage : During the booking process, on the payment page, you would be given an option of entering the Spicy Code. On entering this Spicy Code and clicking Continue, the effective discount will be applied and reduced from the basic fare. Now, you can make the balance payment as per the payment options available on the site.

Kingfisher Airlines Granted Traffic Rights For 7 New International Routes

Kingfisher Airlines, India’s only Five Star Airline rated by Skytrax, today announced that the Government of India has granted it traffic rights to operate on seven new international routes.

The new international routes for which traffic rights have been granted are:

1	New Delhi – London – New Delhi
2	New Delhi – Hong Kong – New Delhi
3	New Delhi – Bangkok – New Delhi
4	New Delhi – Dubai – New Delhi
5	Mumbai – Colombo- Mumbai
6	Mumbai – Bangkok- Mumbai
7	Mumbai – Dubai – Mumbai

The flights on the New Delhi–London–New Delhi and New Delhi–Hong Kong–New Delhi routes will be operated using Airbus A330 aircraft while flights on the other routes will be operated using the Airbus A320 family of aircraft.

The start dates for the launch of flights on these new routes will be announced at a later date.

Kingfisher Airlines to Launch Kingfisher Xpress

Kingfisher Airlines, announced the launch of Kingfisher Xpress, a new Door-to-Door cargo delivery service. The launch is slated for February 2, 2010. Kingfisher Xpress Same Day service will be India’s first and only same day delivery by air service, with a money-back guarantee.

The promise of the Kingfisher Xpress Same Day service is that shipments will be picked up from your doorstep and delivered at the recipient’s doorstep on the same day. This service will offer a pick up facility in the 6 main metropolitan cities of India namely Mumbai, New Delhi, Bangalore, Hyderabad, Chennai and Kolkata with guaranteed same day delivery in up to 18 cities of India namely, Bagdogra, Bangalore, Chennai, Coimbatore, Delhi, Kochi, Goa, Guwahati, Hyderabad, Indore, Kolkata, Mumbai, Raipur, Ranchi, Lucknow, Nagpur, Pune and Srinagar.

Commenting on the launch of yet another market-first from Kingfisher Airlines, Mr. Prakash Mirpuri, Vice President-Corporate Communications said, “Kingfisher Xpress has been conceived with a view to serving the unmet needs of users who are looking for a solution which ensures that their shipment reaches the recipient’s doorstep on the very same day. Our confidence in this service reflects in our money back guarantee. Kingfisher Xpress will also offer a next-day delivery service across 20 cities in India”.

Kingfisher Xpress will also offer other flexible shipping options such as:

•	Door to Airport (DTA): Door to Airport service offers pickup of shipments from the shipper’s door step and delivery at the destination airport, to the authorized representative of the shipper.
•	Airport to Door (ATD): Airport to Door service offers flexibility of delivering the shipment at the nearest airport of the shipper’s choice and requesting for a door delivery at the destination across Kingfisher Xpress network.
•	Counter to Counter (CTC): Counter to Counter service is designed for addressing the needs of shipper who can also deliver their shipments to the nearest Kingfisher Xpress centre in the origin city and arrange for their representative to pick-up the shipment from the Kingfisher Xpress centre in the destination city.

Kingfisher Xpress’ dedicated helpline 1800 209 1222 will function round the clock for the convenience of shippers and offer full support via its website and support teams.

For more details about Kingfisher Xpress, please visit the website www.KingfisherXpress.com

Kingfisher airlines records EBITDA profits on domestic operations

YEAR TO DATE FY10
•	YTD EBITDA profit of Rs 15 crs for its domestic operations, compared to a loss of Rs. 1058 crs in the same period of the previous year - an improvement of Rs. 1073 crs.
•	The company posted a positive 20% EBITDAR of Rs. 679 crs as against a loss of Rs. 246 crs in the corresponding period of the previous financial year in respect of its domestic operations.
•	The YTD performance was despite intense competition, huge capacity cuts (-22%) and pressure on yields.
•	Kingfisher Airlines continues to remain “India’s favourite airline” (as per the recent HT-MaRS consumer survey) and the single largest carrier in the domestic industry with a market share of 23.9% in 2009.
•	On an overall basis, the company has incurred an EBITDA loss of Rs. 355 crs vs a loss of Rs 1,342 crs during the same period of the previous year – an improvement of Rs. 987 crs.

AIR INDIA December operating surplus

Air India’s efforts to turn the corner kept pace for the second month in December 2010 when it posted a record operating surplus (cash profit) of Rs 49.48 Crores – as compared to Rs 21.66 crore in November 2010. This continuing trend of making cash profits, for the second consecutive month, in recent times is largely due to a significant improvement in efficiency parameters and adoption of better yield management strategies.

The national carrier continued to strengthen its performance in terms of number of passengers carried, total revenues and better yields. “With the launch of the new state-of-the-art Passenger Service System later this month, we expect a further boost to our efforts to improve our efficiency parameters,” said Mr. Arvind Jadhav, Chairman & Managing Director, Air India.

Air India was positively engaged in drawing its share in the mushrooming aviation business, the company spokesperson said, adding: “Air India’s combined passenger load factor during December 2010 was 70 %.  While the domestic operations recorded a high 79.8 %, the international routes also registered a PLF of 67.1 %.” The spokesperson said this also reflected the passengers’ growing faith in the national carrier.

Another significant pointer of the national carrier’s improving efficiency can be gauged from the fact that 106 out of 179 destinations (flights) made cash profits during the month in review.

Air India’s network passenger revenue during April – December 2010 rose up to Rs. 7941 Crores as compared to the revenue of Rs. 6564 Crores registered during the corresponding period of the previous year, showing a significant growth of 21 %. International & domestic yields improved by 7% and 5% in December 2010 respectively as compared to the previous year.

Out of the total network passenger revenue, Rs. 5008 Crores was recorded on international services, as compared to Rs.4380 Crores in the previous year, registering a growth of 14.3 per cent.  Air India’s growth in passenger revenue on the domestic services during April – December 2010 was recorded at 34.3 per cent – up from Rs. 2184 Crores (in April – December 2009) to Rs. 2934 Crores.

Air India re-introduces flights to Thiruvananthapuram

Air India would once again connect Chennai with Thiruvananthapuram when it re-introduces an evening flight between the two important state capital cities on 1 February 2011.

The flight IC 912 will leave Chennai at 1820 hours and reach Thiruvananthapuram at 1930 hours. The flight from Thiruvananthapuram to Chennai IC 911 will take off at 16.20 hours and reach Chennai at 17.35 hours.

The morning flight IC 909 will leave Chennai at 0855 hours and reach Thiruvananthapuram via Bangalore at 1115 hours.  The flight IC 909 will leave Thiruvananthapuram at 0700 hours and arrive Chennai at 0855 hours.

The introduction of the evening flight provides day return facility between Chennai and Thiruvananthapuram.

For further information, please contact our Help Line 1800 180 1407.

Air India opts for a single code (AI) to optimize passenger delight

Passengers on the Air India network will no longer have to travel on separate tickets for domestic and international flights, following the successful trials of the new single ticket reservation system, popularly understood as a single code service - the AI code.

The shift would hasten Air India’s entry into Star Alliance, the world’s largest integrated air transport network. This would ensure a number of additional facilities which would make the passenger’s journey enjoyable and hassle-free, said Mr Arvind Jadhav, Chairman & Managing Director, while indicating that the single code, AI, would be formally launched sometime around mid-February.

The migration to the new industry standard Passenger Service System (PSS) has many advantages. These include all services being extended by a single service provider; automate baggage reconciliation; enabling kiosk check-in across the network; and also mobile check-ins. It would also help to speed up the integration of the merged Indian Airlines and Air-India.

Saying that the new system is being implemented by SITA, the world's leading specialist in air transport communications and information technology (IT) solutions, an Air India spokesperson said that SITA was selected following a worldwide tendering process. Once the single code becomes fully operational, Air India passengers would no longer have separate codes for domestic and international travel. Passengers from Aizwal to Toronto via any other destination/s would have a single ticket and therefore seamless travel.

This single code functioning is a key condition to join Star Alliance, in which member-airlines share each other's code, allowing passengers to travel with multiple airlines on the same ticket.

Implemented in a record time of 300 days, the new system involved migration from two different systems to a third system even as it was in compliance with Star Alliance requirements. The first major dry run of the new system was undertaken on January 15 and the final migration to the new system is scheduled to take place around mid-February.

The new system is expected to aid Air-India’s turnaround as joining the Star Alliance, which has 26 carriers as members, will make AI part of a network that operates around 19,500 flights every day from as many as 1,071 airports in 171 countries. In fact, Malaysian Airlines, which recently migrated to the network, says that such membership was a key enabler in its turnaround.